Verification protects the marketplace and speeds up issue resolution. Some purchases require it.
When verification is required
Certain categories (e.g., top-ups) and higher‑risk items.
High‑value activity.
Specific cases, like some top‑ups or where risk is detected.
What you’ll need
Phone verification for notifications and qualifying trades.
Government ID; in some cases, address verification for advanced features.
A mobile device is recommended for the smoothest submission.
How to verify
Open Account Settings in your dashboard.
Follow the on‑screen steps to submit phone/ID.
Wait for confirmation; review usually completes quickly.
Key points
igitems uses the trusted provider: https://sumsub.com/ to check documents securely and without friction.
Your funds and orders may be limited until verification is completed.
If you can’t verify, certain items cannot be accessed.
Good to know
Some regions may be unavailable due to fraud risk.
Keep your account details accurate; inconsistencies can delay approvals.