Delivery Instructions
When posting an offer, it's important to provide clear and simple instructions to help the buyer get started and secure the product properly. These instructions will be automatically shown to the buyer on the order page. Here's what to include:
What to Include in Delivery Instructions:
Starting Instructions:
Explain how the buyer can begin using the account.
Security Steps:
Guide how to fully secure the account, including changing passwords, and emails, or adding two-factor authentication.
Additional Steps:
Mention any other important steps the buyer needs to take to manage or set up the account properly.
Guidelines for Instructions:
Keep it Simple and Clear: Ensure instructions are easy to follow.
No Social Media or Contact Info: Do not include any personal or external contact information.
No Login Data: Avoid sharing any login credentials in the delivery instructions.
For further details or questions, more information can be discussed in the chat after the purchase is made
Delivery Speed
Sellers on igitems can set a guaranteed delivery speed when listing products or services. The available options are:
Instant
20 minutes
2 hours
12 hours
24 hours
48+ hours
Importance of Correct Delivery Speed
Accurate Setting: The right delivery speed is crucial as buyers often prioritize fast delivery. Failing to meet the guaranteed time can lead to buyer complaints or disputes.
Reasonable Expectations: While minor delays may not cause major issues, significant delays beyond the promised time frame can be grounds for disputes.
A Word of Advice
To avoid buyer dissatisfaction, choosing a delivery speed that matches or is slower than your typical response time is recommended. Offering faster delivery than you can reliably provide may harm your reputation and result in disputes..