Service Fee on Igitems
3/18/2024, 12:31:33 PM

To maintain a high quality of service, we deduct a small portion from each transaction to support our 24/7 Live Chat and Dispute systems, ensuring the best possible experience for you.

When refunding orders the same % of the service fee is automatically refunded to the payer as well.

Our standard service fee is 9.5% for most items, but for Top-Up and Game Key services, the fee is 7%. The exact value slightly fluctuates based on the exact cart price.

Inquiries and Support

  • Needed help? If you had any questions, don't hesitate to reach out to us on Live-Chat, after all, we are available 24-7!

  • Refunds: When an order is refunded, the same percentage of the service fee is automatically returned to the payer.

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